1. IP Data

IP Data shows raw messages sent through the AS IP channel by serial gateways. The platform records uplinks from as/up/dataIP and sends gw-serial downlinks through as/dn/dataIP when RPC scripts return a gwSerial action.

Use this page to troubleshoot serial gateways, RS-485/Modbus passthrough, gateway serial scripts, and gwSerial RPC commands.

1.1. Data Source

When the AS Broker receives the following topic, ThinkLink stores an IP Data record:

/v32/{tenant}/as/up/dataIP/{eui}

{tenant} is the organization account. {eui} is the device EUI in the topic. The platform prefers moteeui from the message body as the device EUI; if moteeui is missing, it falls back to {eui} from the topic.

1.2. Fields

Field	Description
gw_eui	Gateway EUI, from extra.gweui.
dev_eui	Device EUI, from moteeui first, then from the topic EUI.
action	Action type, such as data, attrs, script, system, cron, modbusHistory, encrypt.
mode	Message mode, such as read or responseError.
content	Full MQTT message JSON.
seq_num	Sequence number, from seqno.
token	Request or response correlation token.
version	Protocol version.
if	Fixed to gw-serial.
update_time	Time when the platform received the message.

1.3. Filters

The IP Data page queries the last 1 day by default and sorts records by update_time descending. Common filters:

• Time range.
• Device EUI.
• Gateway EUI.
• action.
• mode.

1.4. Inspecting Raw Content

Expand content to inspect the full JSON, or copy it for offline debugging. When troubleshooting, first confirm:

• gw_eui is the expected gateway.
• dev_eui matches the device in Device Management.
• action and mode match the expected gateway or device script behavior.
• token or seq_num can be matched with the downlink request.

1.5. Relation to Thing Model Parsing

After storing IP Data, the platform tries to find the device by EUI and update its active time. The message is also passed to the device payload parser, so a dataIP uplink that matches the device parsing script can still produce thing-model telemetry.

If IP Data exists but realtime telemetry does not update, check:

• The device data source is gwSerial.
• The device EUI matches moteeui.
• The device has the correct thing model mounted.
• The thing model parser supports the dataIP message shape.

1.6. Downlink Topic

gwSerial RPC downlinks are published to:

/v32/{tenant}/as/dn/dataIP/{eui}

The RPC script only needs to return the business fields. ThinkLink fills version, token, if, and moteeui. See RPC Model.